obc4d Privacy Policy

This page describes what we collect when you use obc4d and how we keep that data protected. We operate an online entertainment platform available where local law permits, serving users across supported jurisdictions. Your account data—from email address through payment details to betting history—flows through our systems every time you access the platform, and we take the handling of that information seriously.

We've structured this policy to be transparent about what happens to your data from the moment you register. We don't use marketing language or hidden clauses. Instead, we explain our actual practice: what we collect, who has access to it, how long we keep it, and what rights you hold over your own information.

If you have questions after reading this, our multilingual support team can walk you through any section. Response windows are published on our contact page.

What we collect and why

We collect your email address, phone number, and full name during account creation. These are required to verify your identity and send account notifications. We also collect government-issued identification documents as part of our KYC (know-your-customer) process—this includes your ID number, date of birth, and address. We undertake these verifications to comply with local financial regulations in the jurisdictions where we operate, including Indonesia.

We collect payment information tied to your deposits: the payment method you choose (DANA, e-wallet, mobile banking, local payment, or bank transfer via online payment, e-wallet, mobile banking, or local payment), the amount transferred, and the timestamp. We do not store full card numbers or wallet passwords—payment processors handle those directly. We collect your betting behaviour on our platform: which games you access, which football markets you view (Liga 1, Piala AFF, Champions League), bet amounts, and settlement outcomes. We also log your IP address, device type, and browser information for security purposes.

How we use this data

We use your identity information to verify your account, process withdrawals, and comply with anti-money-laundering regulations. We use payment data to reconcile deposits and withdrawals, prevent fraud, and provide you with transaction history. We analyse your betting and game activity to detect unusual patterns—rapid account changes, unusually large bets, or sudden withdrawal requests trigger additional verification steps to protect both your account and our platform. We share aggregated (non-personal) statistics with our games suppliers to calculate return-to-player metrics and ensure fair game mechanics.

Third-party processors and data location

Our payment processors—the entities that handle online payment, e-wallet, mobile banking, and bank transfers—receive your payment method and amount. Our KYC service provider receives your identity documents for automated verification. Our email service provider receives your email address to send notifications. Our game suppliers (for Aviator, Sweet Bonanza, Gates of Olympus) receive your betting data in anonymised form to track game performance. Our servers may sit outside your jurisdiction; data transfers comply with applicable law.

Cookies and tracking

We use session cookies to keep you logged in and remember your language preference. We use analytical cookies to measure page performance and error rates—these help our team understand where users encounter problems. Third-party analytics services (Google Analytics) receive anonymised data about your browsing patterns. You can disable non-essential cookies through your browser settings; essential cookies cannot be switched off as they maintain your account session.

Data retention and contact

We retain your identity documents and transaction history for seven years following your last account activity, as required by financial-services law. We delete email addresses and browsing logs after two years of inactivity, unless you have an active account or a pending withdrawal. If you request account deletion, we remove personal data within thirty days, except where we're legally required to retain records—for example, to investigate a disputed withdrawal or comply with anti-money-laundering holds.

Our data protection officer can be reached through the contact form on our support page. We respond to data requests within fourteen business days. If you believe we've mishandled your information or you wish to lodge a formal complaint, you may contact the data protection authority in your jurisdiction—for users in major Indonesian cities from Jakarta through Semarang, local guidance is available from your regional consumer protection office.

We review this policy annually and update it when our practices change. Material changes are announced via email to active account holders. This policy was last updated in 2025 and reflects our current data handling across all obc4d services.